General terms and conditions

Welcome to Lotus BV (“we,” “us,” or “our”), accessible at https://lotusbv.com/ (the “Website”). These Terms of Service (“ToS” or “Terms”) govern your access to and use of our Website, services, and related offerings in connection with our international wholesale trading of commodities, including sugar, sunflower oil, urea, and ammonium nitrate (collectively, the “Services”). By accessing or using the Website or Services, you (“User,” “you,” or “your”) agree to be bound by these Terms. If you do not agree, please do not use the Website or Services.
 

1. Acceptance of Terms

By accessing or using the Website or Services, you confirm that you are at least 18 years old (or the age of majority in your jurisdiction) and have the legal capacity to enter into these Terms. If you are using the Services on behalf of a company, organization, or other legal entity, you represent that you have the authority to bind such entity to these Terms.
 

2. Description of Services

Lotus BV provides wholesale trading services for commodities, including but not limited to sugar, sunflower oil, urea, and ammonium nitrate. The Website serves as a platform to provide information about our products, facilitate inquiries, and connect with potential clients. Services may include product sourcing, logistics coordination, and client support, subject to separate agreements for specific transactions.

3. User Responsibilities

3.1 Accurate Information

You agree to provide accurate, complete, and current information when interacting with the Website or Services, including during inquiries, account creation, or transaction processes. Lotus BV is not responsible for any issues arising from inaccurate or incomplete information provided by you.

3.2 Prohibited Conduct

You agree not to:

  • Use the Website or Services for any unlawful, fraudulent, or unauthorized purpose.
  • Attempt to interfere with, disrupt, or reverse-engineer the Website or its underlying systems.
  • Misrepresent your identity or affiliation with any entity.
  • Use automated systems (e.g., bots, scrapers) to access or collect data from the Website without our express written consent.
  • Violate any applicable laws, regulations, or third-party rights.

3.3 Compliance with Laws

You are responsible for ensuring that your use of the Services complies with all applicable local, national, and international laws, including import/export regulations and trade compliance standards relevant to the commodities traded by Lotus BV.

4. Transactions and Contracts

4.1 Inquiries and Offers

Any inquiries or requests for quotes made through the Website are non-binding unless confirmed in writing by Lotus BV. Specific terms of sale, including pricing, delivery, and payment, will be outlined in separate contracts or agreements.

4.2 No Guarantee of Availability

Product availability and pricing are subject to market conditions, supply chain constraints, and other factors. Lotus BV does not guarantee the availability of any commodity or the accuracy of preliminary pricing provided through the Website.

4.3 Payment Terms

Payment terms for any transaction will be specified in the applicable contract or invoice. Failure to meet payment obligations may result in suspension of Services or legal action, at our discretion.

5. Intellectual Property

All content on the Website, including text, images, logos, and design elements, is owned by or licensed to Lotus BV and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or modify any content without our prior written permission, except for personal, non-commercial use in connection with the Services.

6. Privacy

Your use of the Website and Services is subject to our Privacy Policy, available at https://lotusbv.com/privacy-policy. By using the Services, you consent to the collection, use, and sharing of your information as described in the Privacy Policy.

7. Disclaimers

7.1 As-Is Basis

The Website and Services are provided “as is” and “as available” without warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

7.2 Third-Party Links

The Website may contain links to third-party websites or services. Lotus BV is not responsible for the content, accuracy, or practices of these third-party sites. Accessing such links is at your own risk.

7.3 Market Risks

Commodity trading involves inherent risks, including price volatility, supply disruptions, and regulatory changes. Lotus BV is not liable for losses resulting from market conditions or external factors beyond our control.

8. Limitation of Liability

To the fullest extent permitted by law, Lotus BV, its affiliates, officers, directors, employees, or agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or goodwill, arising from your use of the Website or Services. Our total liability for any claim shall not exceed the amount paid by you, if any, for the specific Service giving rise to the claim.

9. Indemnification

You agree to indemnify and hold harmless Lotus BV and its affiliates, officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorneys’ fees) arising out of your use of the Website or Services, violation of these Terms, or infringement of any third-party rights.

10. Termination

We reserve the right to suspend or terminate your access to the Website or Services at our sole discretion, with or without notice, for any reason, including violation of these Terms. Upon termination, your right to use the Website and Services will cease immediately.

11. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the Netherlands, without regard to its conflict of law principles. Any disputes arising under or in connection with these Terms shall be resolved exclusively in the courts of Rotterdam, Netherlands. You agree to submit to the jurisdiction of these courts.

12. Changes to These Terms

We may update these Terms from time to time to reflect changes in our practices or legal requirements. The updated Terms will be posted on the Website with the “Last Updated” date revised. Your continued use of the Website or Services after such changes constitutes your acceptance of the revised Terms.

13. Force Majeure

Lotus BV shall not be liable for any failure or delay in performing our obligations under these Terms due to events beyond our reasonable control, including but not limited to natural disasters, war, strikes, or governmental actions.

14. Contact Information

If you have any questions, concerns, or complaints about these Terms or the Services, please contact us at:Lotus BV
Email: info@lotusbv.com
Address: Dovenetelweg 59, 1508 CD, Zaandam, Netherlands
Website: https://lotusbv.com/

15. Miscellaneous

  • Entire Agreement: These Terms, together with any applicable transaction-specific agreements, constitute the entire agreement between you and Lotus BV regarding the use of the Website and Services.
  • No Waiver: Our failure to enforce any provision of these Terms shall not constitute a waiver of that provision.
  • Severability: If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

Thank you for choosing Lotus BV. We look forward to serving your commodity trading needs.